For more than a decade, workers’ compensation organizations have invested in many of the same priorities—technology modernization, workforce development, process improvement, analytics, and, increasingly, artificial intelligence.
So why do some organizations consistently outperform others?
The 13 th annual Workers’ Compensation Benchmarking Study, based on survey research from hundreds of industry claims leaders, suggests an answer. The strongest claims organizations are not managing less complex workloads, focusing on dramatically different priorities, or investing in entirely different technologies.
Instead, they are doing a better job of turning strategy into everyday execution.
Join Risk & Insurance and an expert panel as they discuss the most important findings from the Workers’ Compensation Benchmarking Study’s latest research, including:
Why claim complexity alone does not explain the performance gaps between organizations
How top performers operationalize strategy more effectively
The growing role of AI, automation, and digital tools—and what separates investment from impact
Why workforce practices are becoming a competitive differentiator, not simply an HR initiative
How leading organizations align people, process, technology, and culture to drive stronger outcomes
Attendees will leave with real-world examples and practical insights into the strategies, operational practices, and execution disciplines that distinguish the highest-performing claims organizations from their peers.
Don’t miss this conversation! All attendees will also receive a complimentary copy of the 2025 Workers’ Compensation Benchmarking Study Report.
Who Should Attend This Webinar?
Claims executives
Medical management executives
Risk management executives
Workers’ compensation payer executives
Workers’ compensation brokers
Space is limited, so register now for this live webinar, which will be broadcast on August 5, 2026 at 2 p.m. EDT .